“EldonLabs“, “EldonLabs LLC”, “We”, “Us”, and “Our” includes our products, services, and websites, including EldonLabs, but not those created by third parties, even when they are accessed through EldonLabs.
“Personal Information” includes information that alone or in combination with other information may be used to identify, contact, or locate you, such as name, address, email address, or phone number. We do consider Personal Information to include information that has been anonymized so that it does allow a third party to easily identify a specific individual.
“Non-Personal Information” is all information other than Personal Information.
INFORMATION WE COLLECT
Personal Information Collection. We may collect Personal Information from you, including when you register to evaluate, subscribe or obtain a license to a product or service; purchase a product or service; participate in surveys, contests, or sweepstakes; submit bugs; or contact customer service. The categories of Personal Information we may collect about you include: your name, email address, username, password, location, and billing and credit card information.
Non-Personal Information Collection. We may collect Non-Personal Information as you use our site and services. When you use EldonLabs, third-party service providers (e.g. Google Analytics), and partners may receive and record Non-Personal Information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. Cookies are small text files that are placed in visitors’ computer browsers to uniquely identify and store their preferences. Most browsers allow you to block and delete cookies. We may also use persistent cookies to collect Non-Personal Information for marketing purposes as users browse the Internet. Third-party products of EldonLabs are not authorized by us to collect Personal Information through cookies or similar technologies without your permission
We may combine some Non-Personal Information with the Personal Information we collect. Where we do so, we will treat the combined information as Personal Information if the resulting combination may be used to readily identify or locate you in the same manner as Personal Information alone.
HOW WE USE YOUR INFORMATION
Internal and Service-Related Usage. We use Personal Information for internal and service-related purposes only. There are very limited circumstances in which we may provide it to third parties to allow us to facilitate EldonLabs.
To Improve EldonLabs. We may use any information you provide to:
- Provide customer support;
- Track the types of questions we receive;
- Analyze trends;
- Personalize your experience; and
- Otherwise operate and enhance EldonLabs
Communications. We may send you a welcome email to verify your account and other transactional emails for operational purposes, such as billing, account management, or system maintenance. You may only stop those emails by terminating your account. We may also send you promotions, product announcements, surveys, newsletters, developer updates, product evaluations, and event information or other marketing or commercial e-mails. You can opt out of receiving these email communications from us at any time by unsubscribing using the unsubscribe link within each email. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed.
Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for marketing purposes (including direct marketing purposes) without your permission. We may use and share Non-Personal Information for our marketing purposes, including, without limitation, marketing on other websites. For example, we may use the information to control the number of times you have seen an ad, deliver ads tailored to your interests, and measure the effectiveness of ad campaigns. You can prevent us from tailoring our ads to you on other websites by deleting your cookies.
Aggregate Data. We may anonymize and aggregate data collected through EldonLabs and use it for any purpose, including for research and reporting usage. This anonymized aggregate information may be viewable to other users of EldonLabs.
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
Vendors and Suppliers. We use Personal Information for internal and service-related purposes only and may provide it to third parties to allow us to offer EldonLabs. For example, we may share billing and credit information with service providers for the purposes of processing credit card transactions.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
- Comply with legal process, such as a court order or subpoena;
- Respond to claims that any content violates the rights of third parties;
- Respond to your requests for customer service;
- Respond to law enforcement;
- Investigate and prevent unauthorized transactions or other illegal activities; or
- Protect our or others’ rights, property, or personal safety.
To Others Within Your Organization or with Your Permission. After a person demonstrates proof that he belongs to a certain organization, we may disclose to that person the names of that organization’s members who have evaluated or purchased our software. We may also disclose your Personal Information with your permission.
SECURITY OF YOUR INFORMATION
By using EldonLabs or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of EldonLabs. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on EldonLabs or sending an email to you.
UPDATE AND DELETE YOUR INFORMATION
You may update or remove some of your information by sending us your request to support@EldonLabs.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to the United States to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.